Terms of service

Terms of Service

Last Updated: September 4, 2026

Welcome to Lonvei. By visiting our website or purchasing from Lonvei, you agree to the following Terms of Service. Please read these terms carefully before using our website.

Online Store Terms

By using this website, you confirm that you are legally able to enter into purchases and agreements in your jurisdiction.

You may not use our products or website for any unlawful or unauthorized purpose, nor may you violate any applicable laws while using our services.

Products and Pricing

We make every reasonable effort to accurately display product descriptions, images, colors, pricing and availability.

Because colors may appear differently depending on your device or screen settings, we cannot guarantee that your device will display every product color exactly as it appears in person.

Prices, promotions and product availability may change without notice.

Orders

Lonvei reserves the right to refuse, limit or cancel an order when reasonably necessary, including in cases of suspected fraud, incorrect pricing, product availability issues or inaccurate customer information.

Customers are responsible for providing accurate billing, shipping and contact information when placing an order.

If an order must be canceled after payment has been processed, a refund will be issued to the original payment method when applicable.

Shipping

Shipping times shown on our website are estimates and are not guaranteed.

Delivery may be affected by carrier delays, weather, holidays, incorrect shipping information or circumstances outside of Lonvei's reasonable control.

Please review our Shipping Policy for additional information regarding processing, delivery and tracking.

Returns and Refunds

Returns, refunds, exchanges and damaged or incorrect products are subject to our Return & Refund Policy.

Customers should review the Return & Refund Policy before completing a purchase.

Payments

Payments are securely processed through authorized third-party payment providers.

By placing an order, you confirm that you are authorized to use the payment method provided and authorize payment for the total amount shown during checkout.

Intellectual Property

The Lonvei name, branding, logos, graphics, original photographs, written content and other original materials appearing on this website belong to Lonvei or their respective rights holders.

Content may not be copied, reproduced, distributed or commercially used without appropriate permission.

Third-Party Services

Lonvei may use third-party services to operate our website, process payments, fulfill orders, provide shipping, analyze website activity and provide other business services.

Third-party services may operate under their own terms and privacy policies.

Prohibited Uses

You may not use this website to engage in fraudulent or unlawful activity, interfere with the website's operation or security, distribute malicious software, collect information about others unlawfully, or infringe upon another person's rights.

Limitation of Liability

To the fullest extent permitted by applicable law, Lonvei will not be responsible for indirect, incidental, special or consequential losses arising from the use of our website, services or products.

Nothing in these Terms limits any rights or remedies that cannot legally be excluded under applicable consumer protection laws.